DraftKings Review & Promo Code 2023
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The following review contains everything you’ll need to know when it comes to placing any action with DraftKings online sportsbook.
We’ve got you covered with information on DK’s availability throughout the United States, a full breakdown of their mobile app and website, and endless other tidbits of info such as banking options, available bet types, and much more.
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|DraftKings Offer||$50 Free Bet + 20% Deposit Match up to $1,000|
|DraftKings Terms||21+ New Users Only. Available in AZ, CO, CT, IL, IN, IA, KS, LA, MD, MI, NH, NJ, NY, OR, PA, TN, VA, WV, & WY. Full T&C’s apply|
As many already may know, DraftKings not only doubles as one of the world’s leading DFS sites, but also triples as an online casino provider.
Players located in states with legalized online casino gaming (Connecticut, Michigan, New Jersey, Pennsylvania, and West Virginia) can switch over to DraftKings’ casino at any time at the click of a button, and even play games using the same shared wallet as they would on the sportsbook!
Any and all new casino players at DraftKings are also welcome to take advantage of a strong new user bonus, starting with $50 free credits on the house – but that’s not all! On top of the free $50, new users will also be able to claim a 100% deposit match worth up to $2,000!
Only your first deposit will be considered eligible, and it must exceed $5. Bonus funds will be paid out in site credit and both the initial deposit and the deposit match are subject to a 15x wagering requirement. Players will have 30 days to meet the requirement before any bonus funds expire.
Aside from DK’s lucrative welcome bonuses for new customers using its sportsbook and/or casino, the brand does a phenomenal job of keeping current users active on their app and website.
DK manages to do so by offering a quality promotional schedule each and every day, with endless opportunities to earn more as you play.
Perhaps the most common of the bunch, DraftKings is constantly rolling out new casino promotions to its players. Often a bet-and-get style promo, players will be challenged to complete a task, such as “bet $20 on Blackjack and get $5 in casino credits.”
Simply opt in, meet the wagering requirements, and get rewarded instantly! These promotions will change each day and are only available for a limited time, so take advantage if you see one!
Much like with its casino rewards, DraftKings does not forget about its non-sports betting customers.
DFS players over at DK will also be able to reap benefits from various bonuses, including free contest entries! Sometimes DK may drop a free contest voucher into your email for no reason at all, while other times they may require a bet-and-get of sorts.
For example, past offers have included “get a FREE $20 NFL Ticket when you spend at least $5 on NFL contests by Monday!”
Ongoing Offers for Existing Customers
For sportsbook regulars, don’t worry. DraftKings has plenty of bonuses to go around. All current/active users will receive endless offers which can be found under the ‘Promo’ tab within the app.
Existing customer offers are broken down into two categories, Promotions and Missions.
The ‘Promotions’ section is just a general list of your ongoing offers, including free bet opportunities, free-to-play contests, deposit bonus reloads, and casino offers.
Missions, on the other hand, are tasks that players can opt into and complete in order to acquire a specific reward that is listed. Missions typically reward players with free bets, DK Dollars (DraftKings version of site credit), or Crowns (exchangeable for DK Dollars or casino credits).
Every now and then, DraftKings comes to the table with the offer of a lifetime. Usually in honor of a special occasion, such as the start of the NCAA Tournament or Week 1 of the NFL regular season, DK will roll out a “no-brainer” boost, which is essentially giving away free money to all active users.
One of DK’s most popular no-brainer bets featured over the past year or so is its famous “Hammer the Over” promotion, which lowers the total of a select NBA or NFL game with each customer that places a wager.
By the time the promotional event actually begins, the total is usually driven so low that the bet is a guaranteed winner. These bets are normally capped at anywhere from $25-50, but they pay out in straight cash and are the closest thing to “free money” you’ll ever see at a sportsbook. These offers will pop up a few times per year on average, so always keep tabs on them and be sure to take advantage!
DraftKings State Availability
As of this update, DraftKings online sportsbook is available in 19 different states. DK’s expansion throughout the United States began in New Jersey back in August 2018, and would stretch as far as Oregon by January 2022. While the full list of available states is forever changing, players are currently permitted to use DraftKings if they reside in any of the following states:
- Massachusetts – sports betting is officially legalized in the Bay State and with DK headquartered in Boston, we think it is all but guaranteed one of the 15 mobile sports betting apps.
- Mississippi – retail only
- New Hampshire
- New Jersey
- New York
- West Virginia
DraftKings Registration Procedure
Once you’ve confirmed that DraftKings is available in your state per our list, it’s time to get started! Registering for a new account at DraftKings is a breeze thanks to their strong in-house technology and easy-to-follow menu options.
To begin the process, simply click ‘Sign Up’, located in the top right corner of the homepage. From here, you’ll be asked to select a username, password, provide an existing email address, and enter any necessary promo codes.
Keep in mind – by clicking any of the links at the top of this page, new users can score DK’s exclusive welcome bonus without the use of a code!
The next step is labeled ‘Verify Information’ and will do exactly that! DK will need your legal first name, last name, date of birth, home address, and the last four digits of your social security number.
The purpose for collecting this information is to make sure you are who you say you are, often protecting both the company and the customer from potential fraud or underage gambling attempts.
All but one DraftKings state requires users to be 21 years or older, as players in New Hampshire can participate as long as they are at least 18 years old.
Once all of your info is confirmed and approved, the final step will ask you to select a few security questions and answers, confirm your location within the app, and BOOM – your sports betting journey is officially off and running!
For bettors in Mississippi, mobile betting is still unavailable, however you can still get in on the action at any time by heading over to the DraftKings Sportsbook at Scarlet Pearl, no registration required!
DraftKings app Ontario
Bettors up North can start to get excited, because this industry-leading sportsbook brand is coming to a province near you! Ontario’s new iGaming market officially went live in April 2022, allowing third party operators like DraftKings to bring their sports betting and iCasino services across U.S. borders for the first time ever.
DraftKings CEO Jason Robins confirmed in a February ’22 earnings call that his company had applied for an Ontario gaming license, expressing his concerns over acquiring market share in the province.
Robins cited Canada’s gray market sportsbooks as his cause for concern, claiming their longstanding presence is going to prevent DraftKings from having any sort of early mover advantage in Ontario. Despite these concerns, the brand officially arrived in Ontario on May 18, 2022. They weren’t first to market, but they carry enough name recognition that DraftKings will have an impact in Ontario.
Same Game Parlays at DraftKings
DraftKings implemented the ever-so-popular ‘Same Game Parlay’ feature into its repertoire during September 2021 and hasn’t looked back ever since. For those who may be unfamiliar with the term, a ‘Same Game Parlay’ is exactly what it sounds like.
Players can now take multiple player props, totals, or other lines from a singular game or sporting event and combine them into one big parlay, also known as an ‘SGP.’ DK’s SGP builder is extremely smooth, incredibly user-friendly, and can be turned on or off with the flip of a switch!
Player props are organized into various categories at the top of the page that can be easily searched using the app’s interactive sliding menus. The majority of other big-name bookmaking brands have tried their hand at offering Same Game Parlays to their users, however no one does it quite like DraftKings.
DraftKings App Review
The DraftKings sportsbook mobile app is available to download for free on both iOS and Android devices. Apple users can head on over to the App Store, while Android users can download it from the Google Play Store.
One of the reasons that DraftKings has become so popular is largely due to its incredible mobile app. The app is extremely smooth and hardly ever lags thanks to SBTech’s industry-leading technology.
The platform’s physical appearance is dark, calm, and cool, making it both easy on the eyes and aesthetically pleasing. It’s easy to navigate, packed with fun features, and even allows users to switch between the online casino and sportsbook at the click of a button. Unfortunately DFS users will need to download a separate app, however your wallet will be shared between the two apps.
DraftKings Summary of Play Store & App Store Reviews
We pulled a number of ratings and reviews from people that have used the DraftKings Sportsbook. There are comments from the Play Store as well as the App Store. What we’ve shown here are the highlights and main thoughts from those bettors about this platform.
Here’s what people thought:
The sentiment of these reviews was largely positive. There were some criticisms of the app, that mostly revolved around the app crashing or a dual-screen bug that appeared occassionaly, but the attitude towards the DraftKigns app was still firmly on the positive side. The reviewers appreciated the profit boosts and the social hub, and they were generally impressed with the layout, responsiveness, and convenience of the platform.
DraftKings Sportsbook iOS Performance
The DraftKings sportsbook mobile app for iOS devices has received rave reviews, amassing a near-perfect 4.8/5 star rating with over 300k submissions to date at the time of this writing.
Some of the better reviews have described the app as simple, amazing, easy to use, and even a ‘premier book’ and ‘top notch service.’ Many satisfied customers have cited the following as main reasons why DraftKings is a better option than their competitors:
- Lightning Fast Payouts: Many users were blown away by how quickly they received their withdrawals from DraftKings. When using PayPal as a banking method, some users have seen their money hit the account within seconds.
- Seamless Navigation: Both new and experienced gamblers alike are constantly raving about how the app is both user-friendly and easy to follow.
- Strong Player Prop Selection: One of the greatest advantages to placing your action with DraftKings is their vast selection of player props. While many books fail to list these bets as an available option, DK offers just about any player prop a bettor could dream of.
As far as complaints are concerned, there aren’t a ton, but still enough worth mentioning:
- Customer Service Issues: Collectively, the biggest complaint seemed to revolve around DraftKings’ customer support. Players have cited poor service, lengthy waiting times, and the lack of a phone number as some of the reasons why they were left unsatisfied.
DraftKings Sportsbook Google Play Store Performance
The DraftKings sportsbook mobile app for Android platforms is no slouch itself, collecting a solid 4.6/5 star rating with more than 17k entries posted when we last checked.
Previous customers have highlighted the following aspects of the DK mobile betting experience:
- Constant Bonuses and Rewards: Many players are beyond satisfied with the amount of bonuses, promotions, and extra funds they’ve managed to acquire while gaming with DraftKings.
- Low Deposit Minimum: For low-stakes bettors, DK’s $5 deposit minimum is affordable, reasonable, and allows gamblers of all sorts to easily get in on the action, regardless of their bankroll.
- App Updates: Some guests cited the app’s constant updates as a strong suit, as it is checked frequently for both security checks and bug fixes.
Similarly to the app’s iOS reviews, feedback was generally positive. There were, however, a few complaints from various Android users:
- Freezing/Crashing: This was easily the most common complaint found within the app’s reviews. Numerous users stated that their app and phone will freeze when trying to use the service and usually end up having to force close it and wait anywhere from 10-20 seconds until they can proceed.
- Location Issues: Another extremely common issue stems from users not being able to confirm their location despite being in a DraftKings legalized gambling state. Various users voiced their concerns about this problem, claiming it rarely happens when using other top competitors.
DraftKings in Desktop Review
All the same bets and tools are available on the web as on the app. One key difference and convenience, in our opinion, is that you can view the entire bet slip while navigating the book itself.
And of course, you can keep up other windows, screens, calculators, spreadsheets, and delivery menus open for optimal multitasking.
The bet slip will remain on the right of the page at most times — depending on the size of the browser window you’re using. If it’s scrunched, the bet slip may get shoved to the bottom of the screen, indicated by a white bar.
Click that and your slip will pull back up, or drag your browser window wide again and it will move back right. Or just click “my bets” at the top to see it.
The pages move quickly with only occasional, very minor lagging. Another small advantage of the web platform is the ability to easily switch between the DFS portion of the site (and casino for states that allow it) and the sportsbook.
On your phone, you’ll need to have at least two separate apps (one for DFS, one for Sports/Casino) while it only takes one click to go back-and-forth between them on the web.
One gripe with the web platform is navigation. As you can see from the screen cap above, the layout relies on a lot of sub-menus and they aren’t organized consistently, nor is it always obvious what markets you’re going to see in certain areas, based on the labels such as “game props” or “innings,” for example.
But in some cases, the navigation is superior compared to other sportsbooks, as DraftKings will lay out all the alternative lines and totals for the entire NFL slate in one frame, so you don’t have to jump around and waste time. This is useful if you’re looking to make a parlay or teaser.
DraftKings Banking Options
One of the best parts of wagering with DraftKings online sportsbook is their wide range of incredible banking options!
Some of the following banking methods will vary from state to state, specifically the ‘cash at the casino cage’ option. Some states will offer this as a banking option through their land-based casino partner, while other states do not require a partner and thus do not offer in-person transactions.
In any case, we’ll highlight each and every one of DK’s banking methods, down below.
How to Deposit at DraftKings
As is the case with every other online sportsbook, casino, or iGaming platform, some banking options will only work one way.
This means that while players may be able to upload funds using a specific banking option, they may be unable to withdraw any winnings without selecting an alternative method.
Players who simply wish to fuel their account will be able to choose from the following deposit options:
- Debit/credit card – typically VISA or MasterCard
- ACH/VIP preferred echeck
- Online banking – log into your bank online and process transactions
- Play+ prepaid cards
- Wire transfer
- DraftKings Gift Card
- Cash at the casino cage (Only available in states where DK has a casino partner.)
How to Withdraw Winnings at DraftKings
As prefaced above, only a few of the deposit options listed will double as a withdrawal method.
Credit and debit cards cannot process withdrawals at all, while others like Play+ prepaid cards can fund your account digitally but will need to be used at a physical ATM for any withdrawals.
- ACH/VIP preferred echeck
- Online banking
- Play+ prepaid cards
- Wire transfer
- Check by mail
- Cash at the casino cage (Only available in states where DK has a casino partner.)
We’ve deposited with PayPal and ACH and withdrew funds through both, which in both cases hit the accounts in under 48 hours. We’ve been using DraftKings DFS games since 2013 and have never encountered a problem making a withdrawal or deposit.
DraftKings deposit/withdrawal options overall are pretty good, safe, and reliable, on par or favorable to the competition’s options.
DraftKings Customer Service Contact Information
Overall, DraftKings offers pretty good support and service. DraftKings representatives are available to chat and troubleshoot 24/7 — on both the app and web. Go to your account and look for the ‘Help Center’ or chat window in the bottom right hand corner.
You can also email them anytime at [email protected]. They are usually prompt to respond, and you can continue the conversation via email. Alternatively, you can send a message using the form on the help page.
You can’t actually call a number to get help, unfortunately, but you can fill out a form to request/receive a call. Players can also leave a voicemail to help explain their situation and await a response. If you wish to do so, voicemails can be sent to 1-(855)-357-2377. It is noted that any voicemails left must include the player’s full name, phone number, and DraftKings username in order to receive a response.
FAQ, rules & scoring, and “how to play” pages are also available.
DraftKings User Experience
Overall, the DraftKings user experience is well above average. We have seen a lot of improvement in ease of use, including all the prop bets being placed on the same page.
Some of the user experience pros and cons are discussed above in the mobile app and web sportsbook sections, but there are a few additional aspects of the UX that deserve mentioning.
One feature we like is the “Stats Hub” (listed as such within the top nav bar), which shows player and team stats, betting statistics (ATS on over/under, as favorite/underdog), H2H record, scoring stats, and much more.
This is powered by iSportGenius, and it also offers information on “line moves.” It’s not as valuable as line movement providers across a multitude of books, but we’ll take more information than less.
iSportGenius also offers a “customizable predictor,” which factors in injuries, ATS trends, home-field advantage, and more. We truly have no idea what’s the special sauce in their modeling, where the data comes from, and so forth, so you may want to refrain from putting much weight into it. That said, it’s a nice feature that warrants some further testing.
One other nice thing — you can set your account so that if a price or line changes while you have it in your bet slip, the system will ask you for approval on the adjustment. That way you aren’t surprised later and if you don’t want to make the bet anymore, you can X it out.
Here’s another positive: by going to account settings, you can set up a “FaceID login” function or “PIN code” login that’s four digits. Or both, assuming your phone includes facial recognition technology, and both options are more convenient than using the traditional login/password option.
And one more positive: the “cash-out” feature is now also available at a bunch of other U.S. online sportsbooks. If you check out your “open bets” within “my bets,” you may see an offer to “cash out” your ticket before the game/event/prop has been decided.
Why the offer? Because you’re being offered less than the implied odds of your bet winning. Professional bettors usually don’t want to cash out because of that reason, but there may be instances where you think circumstances have changed and you don’t love the chances of your bet hitting anymore. Perhaps you’re getting close to the implied odds and you just want the liquidity. It’s a creative option but one you should examine carefully in each particular situation.
We have seen these cash-out offers available both pre-game (if it’s a future bet) and in-game on straight or moneyline bets, updated pretty regularly based on the flow of the game. This allows you to lock in your profits or cut your losses on a lost cause.
Wager and transaction history
This is a highly visited area at sportsbooks so it’s important to get it right.
Under “Statements & Transactions” within the app’s “Financial Center” you can view a ledger of bets over a desired period. However, in this area, the ledger doesn’t indicate the actual bet made, just the date, bet amount, and balance after.
Also, you can’t get a profit/loss figure generated over that span. As a result, you will have to manually calculate settled bets, which pros will often do but is rather laborious. We hope to see DraftKings upgrade its functionality in this area.
If you go to “my bets” you can see the full information, including what the bet was. That’s viewable only as a scroll. Ideally, we’d like to see a tool to show profit/loss over a particular span. This should not be difficult to implement.
You can also contact customer support to request a complete transaction history in the form of an excel file. We made this request and received it promptly, however, the file doesn’t indicate the actual bet (for example, Patriots -6.5, just the transaction number). It’s useful to calculate total credit and debit amounts, but it would be nice to have the full picture in one place.
What is the DraftKings Promo Code?
No DraftKings promo code is necessary! All new, first-time users can click the link at the top of this page in order to get an account started at DraftKings and take advantage of our exclusive welcome bonus!
Is DraftKings Legal?
Of course! DraftKings online sportsbook is 100% legal and regulated in each and every state it operates in. In fact, DraftKings was actually the first legal online sportsbook to launch in the United States outside of Nevada!
What states can I play DraftKings Sportsbook?
DraftKings online sportsbook is currently available in the following states: Arizona, Colorado, Connecticut, Illinois, Indiana, Iowa, Kansas, Louisiana, Maryland, Michigan, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, Tennessee, Virginia, West Virginia, and Wyoming.
What states can I play DraftKings Casino?
While legalized online casino gaming is less common throughout the United States, DraftKings online casino is currently available to players in Connecticut, Michigan, New Jersey, Pennsylvania, and West Virginia.
Is DraftKings better than FanDuel?
It all comes down to personal preference, however many users would probably say yes! DraftKings has been noted to reel in customers thanks to its cool, dark color scheme, wide range of player props, and endless bonuses and promotional offers!
Brett Smiley is editor-in-chief and co-founder of Sports Handle, which joined forces with the US Bets team in November 2018. He focuses on the sports betting industry and legislation. He's a recreational sports bettor and DFS player himself, focusing on the NFL. In a past life, Smiley practiced commercial litigation in New York City and previously wrote for FOX Sports and SI.com. He lives in New Jersey with his family.